Admin Audit Report

The Admin Audit Report shows historical data of system-information changes in Administration Manager. This report includes the changes affecting all the company pages, agent configurations, workgroup configurations, and project changes. It also identifies the user who made the change.

Table 114 describes the Admin Audit Report elements, the corresponding tables, and the formulas used in calculations (where applicable).

Table 114. Admin Audit Report
Item	Description	Table
Date	Server date of the transaction event	audittransactiondbaction
Time	Server time of the transaction event.	audittransactiondbaction
TransID	The transaction identification number.	audittransactiondbaction
Username	The login identification of the user making the change in Administration Manager.	audittransactiondbaction
First Name,Last Name	The first and last name of the user making the change in Administration Manager.	audittransactiondbaction
Location	The IP address of the Web Server at the time of the change.	audittransactiondbaction
Module	The module that was modified (such as the option or the library). Options include company, skills, agents, workgroups, project menus, projects, schedules, customer priority, mail manager, call blocking, and campaign. The libraries include: agent statuses, outcomes, company prompts, faxes, SMTP Server, SMTP Group, POP3 Server, email acknowledgements, intelligent emails, departments, prefix routing patterns, prefix routing group, data sources, display templates, DNIS library, matching pattern, business events, database connections, host name agent phone mapping, ANI, partitions, parameter extensions and configuration baseline.	audittransactiondbaction moduleid
Action	Identifies what the user did to modify Administration Manager (add, edit, or delete).	audittransactiondbaction
Query	Provides a View link, which shows the entire query or multiple queries for the action.	Not applicable